Terms of Service

These terms are a contract between you and Nynth ("Nynth", "we", "us") for the workspace platform at os.nynth.com (the "Service"), also called Maiden. You agree to them when you create an account, accept an invite or use the Service. If you use the Service for a company, you confirm you can bind that company, and "you" includes it. If you do not agree, do not use the Service.

Our Privacy Policy is part of these terms.

The Service is for business use by people 18 or older. You may not use it if the law prohibits you from receiving it.

Access may need an invite or a signup code. Give us accurate information and keep your sign-in details to yourself. You are responsible for what happens under your account. Tell us at hello@nynth.com as soon as you think someone else has used it.

Workspace owners and admins control who is in a workspace, their roles and what they can see. If you join a workspace run by someone else, they can see and manage what you do there.

You own what you put into the Service ("Content"). You give us permission to host, copy, process and display it only as needed to run and secure the Service, to provide the features you use (including AI features and connected services), and to meet our legal duties. We do not claim ownership of it and we do not use it to train AI models.

You are responsible for your Content and for having the right to put it in, including personal data about your clients and contacts. If you invite clients or others into a portal, you decide what they can see.

Do not use the Service to:

• break the law or infringe someone else's rights;
• upload malware or anything meant to damage the Service or other people's systems;
• probe, test or get around our security without our written permission;
• scrape it, overload it, or reverse engineer it except where the law allows;
• resell it or give access to people outside your workspace;
• send spam or unlawful email;
• harass anyone, or use someone else's credentials;
• build a competing product.

We may remove Content or suspend accounts that break this section.

Ask and our other AI features produce output using models run by third parties. Output can be wrong, incomplete, or similar to what others receive. You are responsible for checking it and for what you do with it. It is not legal, financial, medical or other professional advice. Where Ask can act in your workspace, such as creating a document, it acts with the access of the person who asked, and you are responsible for the result.

Connecting a third-party service is your choice and is subject to that service's own terms. We are not responsible for those services, for changes to their access or APIs, or for data they hold. You promise you have the right to connect the account.

Some parts of the Service may cost money. If you buy something, the price and any extra terms are shown when you buy or in a written order, and they apply on top of these terms. Fees are due as stated there. Unless your order says otherwise or the law requires it, fees already paid are not refunded. We will give notice before changing the price of a paid term you are already in.

The Service, its software, design and brand belong to Nynth and our licensors. We give you a limited, non-exclusive, non-transferable right to use it under these terms. If you send us feedback, we can use it without owing you anything. Nothing here transfers our property to you, and nothing transfers your Content to us.

We may change, add or remove features. Some are labeled beta, may break, and may change or disappear. We will try to give notice of changes that cut core functionality.

For Content that includes personal data, we process it as your processor, under the Privacy Policy. If you need a data processing agreement, write to hello@nynth.com and we will sign one.

You can stop using the Service at any time and ask us to delete your workspace. We may suspend or end access if you break these terms, put the Service or other people at risk, or do not pay. Where we reasonably can, we will tell you first and give you a chance to export your Content. After that your right to use the Service ends. The parts of these terms that should outlast that, such as ownership, disclaimers, liability and governing law, do.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DO NOT PROMISE IT WILL BE UNINTERRUPTED OR ERROR FREE. TO THE MAXIMUM EXTENT THE LAW ALLOWS, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT THE LAW ALLOWS, NYNTH IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS ABOUT THE SERVICE IS LIMITED TO THE GREATER OF WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND US$100. THESE LIMITS DO NOT APPLY TO LIABILITY THAT THE LAW DOES NOT ALLOW US TO LIMIT.

You will defend and indemnify Nynth against claims that arise from your Content, your misuse of the Service, or your breach of these terms, except to the extent we caused the claim.

These terms are governed by the laws of the State of Ohio, USA, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Ohio, and you and we consent to those courts.

Before filing anything, write to hello@nynth.com and give us 30 days to try to fix it.

We may update these terms. For material changes we will tell workspace owners by email or in the app at least 14 days before they take effect, unless a change is needed sooner for legal or security reasons. Using the Service after the effective date means you accept them.

These terms and the Privacy Policy are the whole agreement between us about the Service and replace anything earlier. If part of them cannot be enforced, the rest stays. Not enforcing a term is not giving it up. You cannot assign these terms without our consent. We may assign them in a merger or sale. Notices to you go to the email on your account, and notices to us go to hello@nynth.com.

Nynth, Ohio, USA. hello@nynth.com